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21st July 2022


I went in where my blood pressure and temperature was taken, the nurse I saw looked at my wound and did not inspect it properly despite me telling her I believed it to be infected due to the green pus coming from the site. She said she would not prescribe antibiotics as a precaution and to ring back if it got worse. I have since rang back and cannot get through. The site has no swollen more, become hotter to the touch and is redder, raised and bump around the outside and is still spreading. It is extremely painful. The medication she told me to buy has done nothing for me at all, it has not even eased the symptoms. I told her I pay for prescriptions but she would not prescribe them despite me explaining I am really struggling financially

Suggested improvements
Everything, I did not feel listened to or supported. I am very dissatisfied and disappointed

Experience
Dignity/Respect
Involvement
Information
Staff