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24th March 2023


The Doctor was kind, professional and managed to immediately identify the problem based on the symptoms and assessment. Gave the right medication that started the healing process straight away. I’m very thankful for the professional and timely care and treatment.

Suggested improvements
I initiated the process via 111 on Saturday at 4:00 pm and it took well over 6 hours to get back to me, and unfortunately my phone automatically went on silent sleep mode for the night when I received the call back from the centre at night, while I was already asleep. But after calling 111 again the next day morning, I received the call back and appointment within 2-3 hours on Sunday morning, so that was excellent.

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Rating not given.