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Doncaster Same Day Health Centre 2022-11-23 Person 3 5 0

The only thing that bothered me was; A couple came in one had an appointment at 12.20 the other 13.45 (this was overheard by all at check in) The first patient asked if his partner could go in with him instead of waiting for the 13.45 apppintment and the receptionist said she could ask. At 12.32 the first patient entered and 10 minutes later his partner was called in. My appointment was 1hour 4 minutes late so I feel this in an unjustified and unacceptable thing to happen. Everyone is given a time and should wait accordingly. Had this not have happened I would have felt more empathy from staff but when I approached the receptionist I was told my appointment is running late and that situation was out of her hands. No if she had said wait like everyone else in the waiting room for your appointment time everyone would grt seen in a more timely manner and it would have been within her control.

The only thing that bothered me was; A couple came in one had an appointment at 12.20 the other 13.45 (this was overheard by all at check in) The first patient asked if his partner could go in with him instead of waiting for the 13.45 apppintment and the receptionist said she could ask. At 12.32 the first patient entered and 10 minutes later his partner was called in. My appointment was 1hour 4 minutes late so I feel this in an unjustified and unacceptable thing to happen. Everyone is given a time and should wait accordingly. Had this not have happened I would have felt more empathy from staff but when I approached the receptionist I was told my appointment is running late and that situation was out of her hands. No if she had said wait like everyone else in the waiting room for your appointment time everyone would grt seen in a more timely manner and it would have been within her control.