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5th December 2022


The ANP who saw me disregarded my sore throat as viral even though I tried to tell him how extremely painful it had been, I cried because he told me to go home and go to bed and I knew I needed help, I had a swab done the following day that confirmed strep throat and 10 day course of penicillin. It worries me that he didn’t seem to see how Ill I felt, I knew it was more serious and had I not have sought further medical advice the day after then it could have become a much more serious illness

Suggested improvements
Not assume everything is viral and take patient opinion into account

Experience
Rating not given.
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.