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14th February 2022


The doctor was patient and kind, took her time to answer my concerns and was perfect. However she told me I needed follow up bloodtests at my GP but did not tell me, or them, which tests.

Suggested improvements
After leaving my GP could not book my in without knowing which tests were required. I was asked to phone SDS and give them my GPs email and ask them to send details. The person who answered the call was rude, curt and unhelpful. She did not listen to what I wanted to say, but butted in saying she couldnt give the details to me (not what I was asking for), and that my GP had to phone SDS. I am not sure this is resolved 4 days later.

Experience
Dignity/Respect
Involvement
Information
Staff