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17th March 2023


I brought my daughter in and from the moment the male dr shouted her name he was huffing and puffing at us. When he was listening to her chest he huffed and said why you here! Then he felt her glands and saw her throat and realised she was really poorly and had glandular fever and her heart rate was high, then he finally started to listen to her, but before that he didn’t care or even seem interested we felt very uncomfortable with him

Suggested improvements
Tell the dr to make them feel comfortable and not huff, puff because he is at work and make us feel we shouldn’t be there

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food