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Doncaster Same Day Health Centre 2021-11-24 Person 2 5 0

I was seen-to very quickly, but unable to provide a diagnosis. A x-ray was required and I was asked to go to A&E for this. When I arrived, the doctor had made no request on "the system" for this to be done (straight to x-ray). Hence a full 8 hour wait in A&E. I needed to see another doctor to get the x-ray and thus made my entire visit to the "same day treatment centre" completely unnecessary. It's left me distrustful of the 111 call system, and the doctors at the clinic. I suffer from a mental health condition and needed to avoid such a long and unnecessary visit to A&E, in which my wife, and carer was not able to accompany me.

A simple request to jump-the-queue at the x-ray department would have made the whole ordeal as comfortable as possible.