Share review of Doncaster Same Day Health Centre
Doncaster Same Day Health Centre
2022-08-01
Person
3
5
0
1st August 2022
My appointment got cancelled at 9.30qm Saturday morning for me to be contacted at 10.30 to be offered an appointment at the same time one got cancelled at at the same place. When I arrived and queried this was told was due to staff calling in sick however when I was contacted was told was for a medical emergency. Totally not acceptable
Suggested improvements
Hire a better telephone handler. The gentleman that called me was very rude and unprofessional. He claimed to be a GP and if this is the case then he's in the wrong profession