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22nd February 2021


I have a skin infection which has been extremely painful and sore. I've been trying to get in to see my own Dr or a nurse for over 5 weeks. They wouldn't see me. Just kept having me send them photographs. . The infection slowly got worse and worse. The pain unbearable. I rang Cavendish court because I couldn't cope with the pain anymore. I was seen by a practitioner got the medication that I needed and my skin is already responding . I'm very grateful to the staff at Cavendish court . They didn't make me feel like I was being brushed aside. Unlike my own Dr's practice ( Northfield surgery. Thorne. ) who could do with taking a leaf out of Cavendish courts book .

Suggested improvements
I'm well satisfied with the service that was provided by Cavendish court out of hours service. Keep up the great work. Thank you

Experience
Dignity/Respect
Involvement
Information
Staff