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19th July 2021


I found the resection staff very helpful and friendly. But the doctor was very abrupt and disengage, I went in with ear problems which I’d been suffering with for 2 weeks after having Covid and couldn’t hear very well . She made my experience very unpleasant and was very upset when I left .

Suggested improvements
The doctor to be friendlier and have more empathy

Experience
Dignity/Respect
Involvement
Information
Staff