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26th April 2021


After arriving I had a short wait, when seen by a doctor she was efficient and helpful and very personable. She gave me the correct advice and medication that I expected due to my reciprocal of my participle health requirements.

Suggested improvements
The reception staff could be a little bit more pleasant, a smile wouldn't hurt, the ones there really didn't want to be there, I went to the window... Me : Hello, I have an appointment to... Receptionist : Name? Me : PB. Receptionist : Take a seat.. Nothing very wrong with it but could be a little more pleasant, its a stressful time if you're not feeling good, a little smile, a hello or let the client finish a sentence.

Experience
Dignity/Respect
Involvement
Information
Staff