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10th August 2021


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Suggested improvements
The waiting time was ridiculous. I wasn’t just a walk in, I had an appointment and I was left waiting anxious and shaking, nearly crying for over an hour before I got seen. When I did get seen I felt like I wasn’t listened to and like I had wasted my time and also very very hopeless about getting any help. I felt minimised. And this isn’t good with my depression, it’s made me feel even worse. Luckily I got in touch with the hospital the day after and they are actually doing something for me.

Experience
Dignity/Respect
Involvement
Information
Staff