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5th September 2022


The female nurse did not show any empathy in regard to my hearing problem. It was difficult to understand her especially with having a mask on. I got the impression that she was impatient with me as I kept asking her to repeat herself. I don't like feeling like a naughty child at the age of 76. I came out very upset. Will not be going there again.

Suggested improvements
A different nurse perhaps, one with more compassion.

Experience
Dignity/Respect
Involvement
Information
Staff