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1st August 2022


Friendly and welcoming staff whilst visiting the centre. The appointment I booked was on time, quick and speedy. The Gp asked if I had any other questions and also gave me the first Pharmacy at the time which was open too, which means I was then able to get my prescription which was provided.

Suggested improvements
Whist on the phone to get into the service, I wish the person I had spoken to was able to let me know how long the wait may be, so I didn’t have to keep ringing back up to see if I was still going to have an appointment the same day. As I was sure with my situation, I knew I needed to see a professional to get a prescription prescribed. So if patients know to a certain range of how many hours they need to wait to get a call back or apportionment confirmation. This might help others from having to keep ringing back the service for updates.

Experience
Dignity/Respect
Involvement
Information
Staff