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31st March 2022


The nurse practioner was showing me an artho supplement along with a calcium supplement. NOT an NHS treatment. Something she loaded on her own phone telling me I should buy them. Even showing me a photo of her friend who had shoulder problems that were magically made better by these 'supplements'. Wholly unprofessional!

Suggested improvements
Perhaps address the problem without trying to pass me onto some random person who sells herbal style supplements. Was made aware that I was in great pain and not seeing a specialist for 8 days, yet offered 2 days of pain relief.

Experience
Dignity/Respect
Involvement
Information
Staff