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18th February 2022


I was a few minutes late and was abruptly dismissed to phone a certain number which lead to me having to describe all my symptoms again while I was in agonising pain. What a horrible heartless receptionist with no compassion or people skills. There were doctors stood around talking in receptions booth while I was on phone. Anyone could have seen me for five minutes and given me a diagnosis. What a waste of time this health centre is.

Suggested improvements
The receptionist could have been so much nicer and actually checked with one of the doctors near her and had me diagnosed. What a waste of a trip. I bet you cannot improve nothing.

Experience
Dignity/Respect
Involvement
Information
Staff