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9th September 2022


No communication from the nurse who examined me, complete silence. I showed the nurse a letter I had received from my last ENT consult, as I was having problematic symptoms related to Sinus issues, she disregarded this and didn’t bother to read. Just felt it was a very poor level of service. Not communicating with me whatsoever - just did the usual checks. But total silence, with minimal words

Suggested improvements
The nurse didn’t communicate on any of her findings. I showed her a letter from my last visit to ENT consultant, she seemed to disregard this, considering symptoms I was having

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.