Share review of Doncaster Same Day Health Centre

Doncaster Same Day Health Centre 2023-01-05 Person 4 5 0

Because I do not have any of these conditions

The call handier needs further training or is very new. Generally they are very good but this one was impatient and rude. Threatening to disconnect the call ( after a 90 minute wait ) because she couldn’t slot us into one of her boxes. Not interested in history of condition or signs. Stating she could only deal with one symptom……. I know working to algorithms is difficult but she made it more difficult for us and herself. Luckily when we got to see GP he was competent kind and professional.