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Doncaster Same Day Health Centre 2022-09-29 Person 0 5 0

Initial phone call to establish if urgent app required was questions with no relevance, answers required were extreme..ie does your head hurt like someone is smashing a hammer on your head. Not acceptable question. Also throughout the series of questions I answered yes to my gums and teeth aching from flue and the sinus problem and diagnosis was to seek treatment from my dentist which is completely wrong when 5 times I highlighted chesty flemmy cough, sinus pain, temperature and other general flu like symptoms.

When I went for the appointment at the same day health clinic the nurse that sat down with (black middle aged lady) was rude, abrupt, silent for long periods of time whilst on her computer then eventually handed me a prescription without informing me what she has given, I had to prompted 4 times...what is the medicine your prescribing..answer antibiotics...then probing further I asked which antibiotic...one word response Amoxacillin, then I asked how often should I take them, response was 3 times a day, then I asked is it to be taken with food or empty stomach and response was.. you read the instructions. Extremely rude attitude and I was genuinely confused walking out of the appointment, I was only polite and simply asked all the additional questions rather than telling her to speak politely. Her manners, eticates and delivery were very poor, no inter personal skills and truly believe the nurse requires to go on a course and learn how to speak with patients/public with sincerity and some kind of empathy or just speak with sentences not one word answers. I was really upset with how she treated me and felt belittled and spoken down to. Social skills, people skills and general language needs to be delivered nicely. This is the first horrible experience I had an would expect this to change please, if you allocate the exact person from my details below, my app was on 20/09/22, my name is Sachin joshi. Kind regards