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3rd June 2021


Whilst the appointment I received was prompt the doctor I saw was condescending & rude. I recently attended for treatment for a UTI & I am 11 weeks pregnant. After trying to tell me that trimethoprim was safe to use during my pregnancy which I know it not to be I expressed concerns about being on multiple courses of a different antibiotic recently for the same condition & asked if back to back treatments were safe. I was met with a condescending laugh & ‘we’re not in the habit of prescribing medication that isn’t safe’. I felt dismissed at a vulnerable time when I was seeking reassurance from a clinician.

Suggested improvements
It would be nice to be reassured when asking question and taken seriously in my concerns.

Experience
Dignity/Respect
Involvement
Information
Staff