Share review of Doncaster Same Day Health Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

24th November 2021


Firstly I explained I needed help dressing and undressing they offered none at all and wouldn't let my partner come in to help. Then they made me undress in a room which had no privacy! All blinds open clearly visible from carpark and the door had a big window that everyone could see through from the hall. They were rude telling me they were too busy fur me and it was the best they could offer. They told me nothing about what was going on and then just sent me home. Awful service completely disregarded my health conditions and offered me no privacy whatsoever. I was in agony after leaving having to dress myself and put my shoes back on I still haven't recovered pain wise. It's not OK.

Suggested improvements
So many things. Not leave someone In a wheelchair in a hallway in agony. Not leave someone with 2 long term health conditions alone to undress and dress themselves. Not make anyone undress with no privacy! Don't make people feel like they're an inconvenience when they're already struggling. Regardless of your situation keep people informed about what's going on with their body. Respect their body enough to not force them to expose themselves. Treat people as they are instead of livestock.

Experience
Dignity/Respect
Involvement
Information
Staff