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21st October 2023


The response time from initial phone call was unacceptable and then I was told that you couldn’t do my wound dressing even though a request had been made each weekend by my GP even though in your waiting room at Cavendish Court boasted that you did all types of dressings.

Suggested improvements
Return calls could be sooner Treatment should be available when promised

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.