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6th April 2021


I have hypertension and was very recently diagnosed with indications of Angina. I am unsure if this is classified as chronic heart disease.

Suggested improvements
I arrived just prior to a handover of reception staff and 10 minutes early. Half an hour later I discovered that my booking in has not been recorded which caused me to miss my appointment. Fortunately I heard the new receptionist mention my name to other staff as a 'no show' and was able to be seen. People were very apologetic.

Experience
Dignity/Respect
Involvement
Information
Staff