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28th June 2021


The team (from the call handler through to the nurse who saw me) were very responsive and guided me through the appointment quickly. Thank you.

Suggested improvements
I had difficulty collecting my prescription from the nominated pharmacy – eventually a different pharmacy (attached to my GP practice) we’re able to track the prescription against my NHS number and issue the drugs. Important to note that this technical issue was separate to the excellent service I received from the people at the Same Day Medical centre.

Experience
Dignity/Respect
Involvement
Information
Staff