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6th April 2022


I have no long term condition

Suggested improvements
111 said I needed a same day appt to see a GP. On arrival the receptionist was very helpful . However I did not see a GP . I saw a nurse that was very rude, unprofessional and most disrespectful. Nurse DQ Quagraine told me to sit down , shut up and listen. I told her several times I could not sit down as I had a back injury. she said she would not treat me unless I sat down. I did so and this was excruciating I could not stand unassisted afterwards. I have lost all faith in the medical profession after this experience . She even punched me in the back to see if it hurt!!! This is unacceptable.

Experience
Dignity/Respect
Involvement
Information
Staff