Share review of Doncaster Same Day Health Centre

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

29th March 2021


The process of calling to get an appointment was brilliant and quicker than expected. My main issue was how I was treated by the two nurses that I saw. I have tonsillitis which I had four times last year so I know the signs. On the first visit Saturday 27th March. I had my temperature taken and advised to get a covid test. I was rushed out of the room as soon as possible. After having a test and reviving the results promptly I was negative. I then went through the whole process again on the Sunday calling to get an appointment. The nurse asked why I was here today as she could see I had been there the day before. She wasn’t very wasn’t very nice in her manner. I said it’s for the same reason that I had tonsillitis. She said it might not necessarily be that. I understand you don’t want people self diagnosing but I’ve suffered so many times with tonsillitis that I know what I’m looking for. One of the main things to look at is my throat which I was told she shouldn’t be doing. I understand the whole covid thing but that needed checking. She confirmed it was tonsillitis and I finally got the antibiotics I needed.

Suggested improvements
Not to be treat like I’m stupid or trying to be clever by knowing what I’ve got.

Experience
Dignity/Respect
Involvement
Information
Staff