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Doncaster Same Day Health Centre 2021-03-29 Person 3 5 0

My answers are based on the male receptionist. The doctor I saw was absolutely lovely.

For the male receptionist to not be so rude and to treat patients with respect. It was severely lacking on this occasion which I believe stemmed from the fact he couldn't hear me speaking. He asked three times for me to repeat information and was very rude about it and his behaviour escalated the more he couldn't hear me. The reason he couldn't hear me was because I had a chest infection and was struggling to breathe so couldn't speak very loudly. A little but of understanding from him would have not gone amiss.