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23rd November 2022


I also have high blood pressure. I also suffer from 50% tonal deafness. Due to the chest infection I had it raised my blood pressure so they advised having some checks gone but could only send me through A&e which was manic. Before I got sent to the assessment ward. So whilst the health centre was fine it’s a shame they can only send me to the A&e . They did say this is their procedure now so I spent several hours in a&e to be sent home with antibiotics for a chest infection I knew I already had.

Suggested improvements
The health centre was fine , no problem at all. Doctors I believe need to wear visors as I am deaf and the doctor had a heavy accent and I had to use the nurse to interpret as she was willing to lower her mask. I had a mask on too.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.