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7th February 2022


I do not have one.

Suggested improvements
The doctor or nurse who first saw me shook her head and made a tutting sound at what was wrong. She lacked compassion and I felt she was being quite rude, spending 2 minutes in silent carrying out jobs instead of interacting with me. However, as she went to get help, a male member of staff came and was very respectful and caring, very good patient communication, told me what I needed to do etc.

Experience
Dignity/Respect
Involvement
Information
Staff