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26th April 2023


Absolute waste of time - despite the fact I had spent the previous day and the morning I rang same day care trying to get through to my doctors surgery, because the same day health centre could not see me within two hours of the nhs 111 call , I was still referred back to my doctors surgery. Do I feel I was treated with care and dignity - no, there was no care or compassion shown, just an inflection less voice who sounded like she was reading from a script.

Suggested improvements
Everything

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food