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Doncaster Same Day Health Centre 2022-06-06 Person 2 5 0

I felt like the nurse that saw me was rushing. She did not not take a full medical history for me. She treat me for a urine infection despite only having leukocytes and blood in my urine (no nitrates). I felt like I had a problem with my kidneys and when I asked the nurse about this she said “if you want to go down that route it’s a&e for scans” she said this a passive aggressive way and it was as though she was threatening me with a&e. I am a nurse myself and I then felt like that I couldn’t ask any further questions because of her attitude. I was upset with how I was spoken to.

Nurses take a full history and examination and listen to the patient without becoming rude and defensive.