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Doncaster Same Day Health Centre 2021-10-25 Person 5 5 0

Excellent service received

As an NHS worker I was shocked to find that the nurse I saw could not access the ICE system. I had sent a urine sample in to the labs and the nurse I saw was unable to access the results without phoning the labs. I also learned that if I needed any bloods taking, again, that can not be done at the out of hours service and I would have needed a second appointment at my GP practice anyway. That to me is a waste of resources when the out of hours could be granted access to ICE for the benefit of patients. The clinical lead nurse I saw was very nice, professional and very knowledgeable as well as being friendly, approachable and very helpful. I was very grateful to have an appointment, be seen so swiftly and dealt with in an efficient manner so thank you to him.