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3rd May 2021


Very lovely lady GP who I saw.

Suggested improvements
Arrived at 10:20AM for my 10:30AM appointment. Waited 35 minutes to be seen, which is to be expected however, people who arrived after me for 11AM appointments were being called in before me. I asked at reception and was told GP's running behind. That's fine, but should of prioritised the 10:30AM appointments that they were running later on before the 11Am

Experience
Dignity/Respect
Involvement
Information
Staff