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20th October 2023


I was seen quickly, Doncaster hospital was contacted and I was referred to the ESAC team and seen the next day for an ultra sound, bloods and MRI. This saved me sitting in pain in A&E for several hours.

Suggested improvements
The call centre need to be more flexible on there yes no answers as depending one one answer he wasn't going to say I needed an appointment but I changed my answer and he then consulted a colleague and I was then given an appointment for a few hours later, by which point my pain had intensified considerably.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.