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24th February 2021


I had good treatment but it could have been earlier. I was phoned much earlier but it was from. Blackpool number which I didn’t answer as I thought it was a scam call. The second time I was called it was on my landline and then a doctor left a message to say who it was. I then went back to the call centre and said that I was in and explained why I hadn’t answered the other two calls on my mobile phone. I was eventually called back and made an appointment at 1700 and I was given antibiotics which are working very well

Suggested improvements
Leave a message if you are calling from an out of area number

Experience
Dignity/Respect
Involvement
Information
Staff