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Doncaster Same Day Health Centre 2021-07-09 Person 2 5 0

On arrival to reception I was asked to change my face covering to the ones on the desk, I explained to the receptionist that I'd rather not because j have bad anxiety bug she said I needed to because it was safer for the clinicians if I did. I went straight into a panic attack and sat there crying to myself for half an hour! I felt stupid and embarrassed. The clinician I saw was amazing and let me cry and gave me time to calm my self down. Also to add the people that followed in after wasn't asked to change thier face coverings which made me more upset!

Listen to the patient and be understanding of hidden disabilities and treat ALL patients the same, not one rule for one and another for another. It was a horrible experience and I won't be returning there because of it.