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15th July 2022


Totally a waste of my time, waited 4 hours to be told I couldn't have any antibiotics, and needed to come for a appointment! I had strep throat and was to poorly to attend a appointment, but the doctor didn't care about me, just protocol. I've been given several prescriptions over the phone and no one to one appointments for 2 years, couldn't understand why the rules have suddenly changed.

Suggested improvements
Trusted my judgement that I knew I had bad strep throat,.and prescribed me the antibiotics. Definitely will not ring again would go straight to a&e.

Experience
Dignity/Respect
Involvement
Information
Staff