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Doncaster Same Day Health Centre 2021-06-03 Person 1 5 0

The receptionist was lovely very efficient - I was early for my appointment but didn’t get seen until nearly an hour after my appt was supposed to take place. The nurse called me in just using my first name and was quite abrupt! I found it very difficult to understand her as we both had masks on - she was very abrupt no bedside manner or empathy - I explained the reason I was there which was a last resort to me as I was in so much pain and couldn’t take it anymore - she said I did not have an infection and that I could buy a throat spray - she made me feel like I was wasting your time - I explained how much pain I was in and surely there was something wrong she left the. Room for around five mins then came back and sat and stared at her computer not speaking to me - after a long pause she suggested again that I buy diff lam spray as it’s cheaper than prescription I get free prescriptions so she reluctantly did a prescription I felt completely helpless and left. I used the difflam spray within a day and had pre arranged doctors appt on another matter today where I raised my pain as I am still in pain - I sent the doctor pictures and straight away have been prescribed antibiotics !!!!! If this had happened on Monday I would have now been well on my way to recovery.

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