Share review of Doncaster Same Day Health Centre

Doncaster Same Day Health Centre 2022-06-06 Person 1 5 0

Practitioner I spoke with was very dismissive of my concerns, did not do a thorough clinical exam and misdiagnosed me. I was told that I had gastritis and to take paracetamol and keep hydrated, despite the fact that I was unable to swallow tablets without vomiting. I attempted to explain this however my concerns were dismissed without being listened to. I was also told to stop taking the antibiotics that I had been prescribed a few days previously. After my appointment I was completely unsatisfied with what I had been told so went to urgent care at Doncaster Royal Infirmary. The doctor their performed a thorough clinical exam and a urine test and diagnosed me with a kidney infection. She also advised staying hydrated and to take paracetamol, however when I informed her that I was unable to swallow tablets without vomiting she actually listened to my concerns and prescribed anti-emetics. I went to my GP for a check up 2 days after I attended the same day health center and urgent care. During this appointment the GP performed a further urine test which showed a large amount of blood in my urine, as well as a lot of sediment. She confirmed that although there was no bacterial growth in the sample I gave this was likely due to the fact that I had been taking antibiotics and that the most likely reason for my symptoms was a kidney infection. She prescribed further antibiotics and antiemetics. Had I listened to the advice your practitioner had given me I would likely be in a worse condition, rather than starting to feel better. I also felt that the practitioner I saw was rather patronising in the manner he spoke to me.

The practitioner I saw could have actually listened to my concerns. Especially regarding the fact that I was physically unable to take tablets as instructed or keep even small volumes of water down. I think he really needs to work on his bedside manner and actually listening to his patients, as well as not coming across as exceedingly patronising.