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3rd May 2021


The nurse who I was seen by was very unprofessional to me. I get anxious when going to doctors or hospitals and she treated very poorly. Sat saying “you are not dying, they are 100’s of people in India dying because of coronavirus, you are not dying you need to relax” and talking about god? I am sorry but what I went for I’ve never had it before so I was anxious to the max that day. The treatment advice she gave me was pathetic and she made me feel like I wasted her time.

Suggested improvements
Get staff who are fully trained to respect the patients and to understand they patients can get anxious in this sort of situation

Experience
Dignity/Respect
Involvement
Information
Staff