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14th December 2023


All the care received was excellent. I have selected neither good or bad for the first question as my appointment was around an hour and a half late. Apparently there was a problem logging into the IT system. I understand that there can be problems but there was no explanation or communication that this was happening so expectations weren’t set or met

Suggested improvements
By communicating that there was a delay and why that was

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.