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10th May 2021


I went into a&e with severe stomach pains. I wore a plastic face covering as I was exempt from masks but still had my face covered with a proper covering. The doctor REFUSED to see me id been waiting around 2 hours alone with my baby. Because he refused I was taken to reception by someone outside who saw me crying. They got me bumped up by another doctor to be seen as soon as possible but my son was due a nap and was kicking off. This meant I had to leave with no lift a car seat and a 1 1/2 stone baby who can’t walk. I had to walk into intake to my aunties house in mass pain struggling very much.

Suggested improvements
Your doctor was very discriminative towards the fact I was exempt I find this disgusting as I was still wearing a face covering, I’m sure this is illegal? I would also very much say he has broken the Hippocratic oath here.

Experience
Dignity/Respect
Involvement
Information
Staff