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8th November 2023


I required medication after a positive PEG swab. The PEG nurse had emailed my GP surgery on Friday lunchtime to ask they to sort this out by COP for me to pick the prescription up on Saturday due to going on holiday. This didn’t happen I had to contact 111. Surprisingly the surgery did contact me on Monday to make an appointment with a GP to discuss required action, sadly all a bit too late

Suggested improvements
None

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.