Share review of Doncaster Same Day Health Centre
Doncaster Same Day Health Centre
2022-11-16
Person
4
5
0
16th November 2022
Overall the system and care was good.
Suggested improvements
Unfortunately it became apparent that a nurse had not turned up for shift on our visit. We were informed an hour after our appointment time. I totally understand these things happen (I also work in the NHS). They brought over a NP from DRI, who was clearly unhappy about the move. Initially the consultation was a little frosty but all settled down and ended well.
There was an unhappy patient in the waiting room who brought the receptionist to tears. The patient, in my opinion, was totally out of order and I do hope that the receptionist hadn’t taken anything personally.