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24th November 2021


I really didn't feel as though the person who spoke to me she was a nurse comma listened to anything I had to say as she had her own ideas about what was going off. Some of what she said sounded like it could have been logical according to my situation but most of it wasn't and I felt she didn't hear what I was saying. My medical problem was sorted out in the end but I felt it was pointless going to Cavendish Court to see the nurse that's weekend.

Suggested improvements
Yes listening to the patients concerns would be a start!

Experience
Dignity/Respect
Involvement
Information
Staff