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17th August 2021


Thought going to walk in centre would be better than A&E , nurse was unsure and thought it was an hernia and recommended to go to A&E . I went to A&E waited over an hour due to it been very busy on a Sunday afternoon , for the assessment to say that I should really see my GP on Monday as there was no pain or discomfort and could not understand why the nurse at the walk in centre had not said this . I could have waited another 4hours at least to be told the same by a doctor in A&E

Suggested improvements
Told me not to go to A&E and referred me to my GP , I saw a GP on Monday and also she was surprised what I had been told to do

Experience
Dignity/Respect
Involvement
Information
Staff