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28th September 2022


Very difficult questions just to get an appointment, example - does your head hurt as if it has been hit with a hammer! Then I got refused and got recommended to see a dentist The senior nurse that saw me was not polite at all and did not explain anything. I had to ask the questions and I received short, sarcastic answers. She needs training on how to speak to patients politely and have two way conversation

Suggested improvements
A nurse to talk to to make an appointment, without asking impossible questions A doctor or senior nurse for consultation who are trained in talking to patients politely and compassionately, not just medical knowledge

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