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31st January 2022


After ringing the out of hours I was asked to attend. When I attended they said they didn’t know why I’d been sent and that they couldn’t help me other than giving me drugs. The drugs didn’t nothing but knock me out for hours on end. It would have been good if they could have referred me back to my GP or a specialist. My problem wasn’t rectified and I’ve had to call my GP who will only do a phone call assessment before seeing me which is prolonging my pain.

Suggested improvements
Not make me get up and move my injury more to only be told that they can’t help me.

Experience
Dignity/Respect
Involvement
Information
Staff