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Doncaster Same Day Health Centre 2021-07-14 Person 5 5 0

The Doctor that saw me was very kind, patient and efficient and made me feel a lot more comfortable. She answered all of my questions clearly and kindly and was one of the friendliest healthcare professionals I've personally met. I left feeling informed, relaxed and knowing exactly what I needed to do to get better, she made going to the doctors a pleasant experience. :) had a big smile when I left despite being ill.

Obviously it's understandable there isn't anything to occupy children at the moment due to safety and covid, but there was a very distressed and loud young child in the reception area, a separate waiting room for child appointments or some safe cardboard assembly toys or a little colouring page would help. Or asking parents to bring in something with them for their child to play with during the wait to reduce anxiety and the likelihood of fits. Another issue was other patients was coming in without masks on when signs were clearly up on the door. Its disregard for the safety of others around them, masks could be left by the door incase they forgot them to prevent them from coming and walking around the building possibly spreading anything. All of these are not down to the healthcare staff themselves in all honesty, a lot more people should be more mindful and responsible! Unfortunately with great modern medicine, more idiots survive and cause issues