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Doncaster Same Day Health Centre 2022-02-08 Person 2 5 0

The Nurse Practitioner I saw was superb. The Dr who called me prior to giving me an appointment was arrogant and dismissive and clearly wasn’t interested. He even criticised my decision to remain with a local pharmacy and seemed more interested in fobbing me off than giving me support with the asthma issue I had. He even wanted to know who the GP was who sent me for a chest XRay so he could give them advice on current practice. He has a zero bedside manner in my view and shouldn’t be involved in direct patient care, or maybe he was just having a bad day!!

On the telephone contact what can I say. I was really angry and just thankful I didn’t see the Dr who rang me as he would have been given feedback directly and my care issue may have taken second place. As it was the Nurse I saw was professional, caring and superb.